Customer Service

Fast Food Workers Hate Me

I recently took a trip to the nation’s capital, a place known to some as “The District”; a place where they proudly display on their license plates the slogan “Taxation Without Representation”. As is typical for a trip to a far off land, I stayed in a hotel and ate every meal in a myriad of fast food joints, slummy diners, and average restaurants. For 4 straight days I got…

5 Rules For Ordering Coffee

Ordering coffee at a coffee shop is second nature for those who do it frequently, but for the less experienced it can be an intimidating task. Most coffee shops have a seemingly endless number of options available and being able to string together an order in a coherent manner actually takes some talent. If you always order brewed coffee at coffee shops, then these rules won’t help you much. To…

The Run Around

Looking for a way to kill some time on a typical afternoon? Try calling customer support at any major corporation. Before doing so, make sure to set aside a two hour block of time, prepare a snack, and hit the restrooms. It is always wise to plan ahead for a major undertaking like this one. It is amazing how the simplest of problems can be made hopelessly complex by a…

Do What You’re Asked, Not What You Want

It was a beautiful Saturday morning and my wife and I went for a walk in our hometown to the local coffee shop. It is the kind of coffee shop that encourages you to boycott Starbucks, drink locally roasted coffee, and join the community center yoga class. I actually enjoy the atmosphere at this particular place which is one of the main reasons I patronize it…